For dental practices

The phone rings while you are chairside

A dental practice misses calls for one boring reason: the person who answers the phone is also the person handing you instruments. Delusia.AI picks up the ones your team cannot.

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When the phone goes unanswered

  • Mid-appointment, when the front desk is chairside or sterilising
  • Lunch hour — when patients on their own break ring round
  • After hours, when a new patient is choosing between three practices

None of that is a discipline problem. It is what happens when the person who answers the phone is also doing the work. Work out what those calls are worth.

What it does on the call

  • Books cleanings and check-ups straight into your calendar
  • Answers the questions asked twenty times a week: hours, parking, what a first visit costs
  • Takes the details of a patient in pain and texts you immediately
  • Says plainly that insurance cover will be confirmed by the practice — it never guesses at coverage

Questions dental practices ask

Will patients know it is an AI?

Yes. It says so at the start of the call — that is a legal requirement in several places and simply the right thing to do. Patients notice far less than practices expect, because the call gets answered at all.

Can it book directly into our practice calendar?

It books into Google Calendar or Outlook if you connect one, and otherwise into your opening hours, which needs no connection at all. Either way the appointment appears in your dashboard.

What about a patient in genuine pain?

You set the rule. It can transfer the call to a real person during the hours you choose, and outside those it takes the details and texts you straight away rather than leaving them to voicemail.

Do we have to change our phone number?

No. You keep your number and forward the calls nobody answers. Setup is a short code on your handset and takes a couple of minutes.

Try it on your own number

Fourteen days free. Keep your number, forward the calls nobody answers, and see what comes back.

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