Service is not the moment to stop and take a booking for next Thursday. Delusia.AI answers, books the table, and answers the questions you are asked all day.
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None of that is a discipline problem. It is what happens when the person who answers the phone is also doing the work. Work out what those calls are worth.
It takes the details and passes them to you rather than committing the room. Large parties usually need a human decision, and the AI is told to say so.
It answers only from what you have told it, and otherwise says the kitchen will confirm. On something that matters this much, a guess is worse than a wait.
Yes — it can switch language mid-call, which matters in a city restaurant where the person booking may not be the person who speaks the most English.
Fourteen days free. Keep your number, forward the calls nobody answers, and see what comes back.